Lumanelle Terms and Conditions

TERMS AND CONDITIONS 
PLEASE READ THIS DOCUMENT CAREFULLY. 
IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR 
RIGHTS AND OBLIGATIONS

This is a legally binding agreement ("Agreement") between you, the individual, company or organization and Lumanelle ("we," "our" or "Company"). By using this Site, you fully and unconditionally accept and agree to these Terms and Conditions of Use. If you do not agree to them, please do not use the Site. We reserve the right to revise these Terms and Conditions at any time by updating this page. You hereby agree to be bound by any such changes.

By placing my order, I agree to the Terms of Offer, which explain that depending on which product I will purchase, I will pay:
$120 plus $4.95 shipping and handling for Lumarepair
$95 plus $4.95 shipping and handling for Lumahydrate.
I will be charged on the card provided today. If I wish to cancel, I will call: 1-800-622-3073.

Due to our high volume, all orders that are processed successfully go directly to the shipping floor within hours after the order is placed to get it shipped to you as quickly as possible. You must call our customer care team within one hour since the order was placed, otherwise we are unable to modify or cancel your order once it has been handed over to our warehouse. Please make sure all information is correct before processing your order.

Return/Refund Policy:

We offer a 30 Day Money Back Guarantee from the day the order was made. You must call the customer care team within the 30 day policy to receive any refunds. Please note that we cannot process packages marked "Return to Sender". Returned packages require a Return Merchandise Authorization (RMA) number to ensure accurate processing. RMA numbers and return instructions will be issued when you cancel by phone at 1-800-622-3073 or by email at customerservice@lumanelle.com. Without an RMA number the client will not get a refund. Please note that returns may take up to 14 days to process once they are received. Customer is responsible for any return shipping costs. All California orders are subject to applicable sales tax. Shipping and processing fees are non-refundable.

For further questions about your policies or Terms and Conditions, please call our customer care team at 1-800-622-3073. We are open 24 hours a day, 7 days a week.

Product Return Address:

Lumanelle Returns Dept. 10701 Abercorn St. Unit 61553 Savannah, GA 31420